It is not always easy to effectively manage disputes with customers when the business relationship is affected by payment problems. You may not necessarily have the required human resources or the means to manage this type of litigation. Debt collection requires real know-how in terms of negotiations and genuine skills, particularly at the legal level. Indeed, although the creditor is at fault in the case of unpaid invoices, all collection actions carried out must be firm, but respectful, and above all be carried out within a legal framework. Outsourcing this mission to us ensures that you benefit from a recognized expertise in the collection field.

It is also particularly important to make the difference between unscrupulous clients and clients who encounter temporary cash flow difficulties in order to possibly preserve the commercial relationship afterwards. Thanks to our experience, we can have discussions for friendly collection or to initiate legal collection procedures in the event of abuse or bad faith on the part of the debtor.